Management Bits and Tips

Have you ever felt doubt assigning or distributing “meets some”, “meets all” or “exceeds performance” ratings across your team members when delivering feedback during performance appraisals? This is the problem for high performance team leads promoted to management positions. They compare other team members to their past performance and feel that all fall under “meets all” category at best. However they should take the mean of performance indicators and rate team members according to that mean value. For example, your team members had goals to write knowledge base articles (without specifying the predefined number of them). Sure when you were the team lead you wrote 20 of them during one night. That’s why you were promoted Now you see that Adam wrote 1, Sophie wrote 3 and John wrote 5. Hmm, they look all underperforming for you. However, this team without you as an engineer is the new team. So calculate the mean value (1+3+5)/3  = 3. Therefore, it would be fair to say that Adam “meets some”, Sophie “meets all” and John “exceeds performance”.

- Dmitry Vostokov @ ManagementBits.com -

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Crash Dump Analysis for System Administrators

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This entry was posted on Wednesday, January 23rd, 2008 at 4:42 pm and is filed under Management Science, Performance. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.