Expectations, expectations…

I found this book in a local bookshop a few months ago and now I recommend it to everyone dealing with customers, either internal or external:

Managing Expectations: Working with People Who Want More, Better, Faster, Sooner, NOW!

Foreword was written by Gerald Weinberg.

- Dmitry Vostokov @ ManagementBits.com -

Announcements:

New Book Memory Dump Analysis Anthology, Volume 2

Also available Memory Dump Analysis Anthology, Volume 1

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