Management Bit and Tip 0×2000
From time to time it is useful to have formal thank-you-for-your-service letters emphasizing how customers need your services for day-to-day running of their business processes and / or during their critical situations (bit). Have ready templates for asking about such letters (tip).
Follow-through prioritized service requests with feedback templates. If there are no critical issues schedule periodical questionnaires. When people ask you for a service-favour request a letter clarifying how your service-favour reply helped them to do their business.
- Dmitry Vostokov @ ManagementBits.com -
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Debugging Notebook: Essential Concepts, WinDbg Commands and Tools
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Memory Dump Analysis Anthology, Volume 2
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