Archive for April, 2009

Customer Relationship Martyr

Wednesday, April 29th, 2009

A definition: 

This is a people manager who abdicates and becomes one of former subordinates to increase customer satisfaction in crisis times when no head count is available.

- Dmitry Vostokov @ ManagementBits.com

Strategic and Tactical Personal Learning

Tuesday, April 28th, 2009

Some people learn strategically to enhance their skills horizontally on a hiring landscape. When hired they assess what is a common knowledge and skills in the given industry or industry segment. Typical example is mastering C++ programming and its features up to C++ standard. Another example is learning Windows internals to enhance debugging skills if the company develops Windows software. Sometimes strategic learning stems from the desire to gain deep insights or to be a better contractor or a technology expert. Other people learn tactically, for example, the hiring company product internals. Some people take balanced approach. Some do not learn anything but this is another story, see my previous post about process parasites.

- Dmitry Vostokov @ ManagementBits.com -

Flattening My Management

Monday, April 20th, 2009

As you know I came back to an engineering role again after serving 2 years as a Team Lead and then almost 2 years as a Technical Manager:

The Importance of Being Technical

So instead of growing as a Manager vertically I decided to concentrate on growing horizontally because I have additional management roles as Editor-in-Chief of Debugged! magazine, Founder and Editor-in-Chief of OpenTask iterative and incremental publisher, President and Director of Memory Analysis and Debugging Institute. At the same I need to spend more time growing my technical knowledge and digging deeper in memory dumps.

I plan to continue this blog anyway and still commit to publishing this book next year:

Management Bits: An Anthology from Reductionist Manager (ISBN: 978-1906717131) 

- Dmitry Vostokov @ ManagementBits.com -