“… those people who are really good at what they do and yet are at the bottom of a management hierarchy have a power that no one else in the hierarchy has. They can’t be demoted.”
Robert Glass, Facts and Fallacies of Software Engineering
Understanding and overcoming resistance is one of the tasks of a manager. A public performance (transcript) of the manager is different from an inner transcript and the same can be said about transcripts of engineers. I now recall that in one of my previous companies I worked for, a senior engineer was telling one recently hired junior colleague in a private setting (canteen) to always tell VP of Engineering how he loves the work. I recently became interested in analysis of managerial domination and of various forms of hidden resistance and stage performances of subordinates and internal pressures they experience. Doing my research I stumbled across this book on Amazon and bought it:
Domination and the Arts of Resistance: Hidden Transcripts


The book is written in almost jargon free style and highly recommended as a stimulating and refreshing read to remind about additional perspectives on relations inside teams and engineering organizations, between customers and their relationship managers (inverse domination).
- Dmitry Vostokov @ ManagementBits.com -