Management Bit and Tip 0×4000000
Customer Facing skills are important (bit). What equally important are Support Facing skills (tip).
Support facing skills are vital to get the best response from support and manage customer support expectations (what they expect from you, what you expect from them you already know). One way to learn support facing skills in relatively mild manner is by purchasing your company product while you are still employed (especially in support).
- Dmitry Vostokov @ ManagementBits.com -
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Fundamentals of Complete Crash and Hang Memory Dump Analysis
Management Bits: An Anthology from Reductionist Manager
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Memory Dump Analysis Anthology, Volume 5
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Memory Dump Analysis Anthology: Color Supplement for Volumes 1-3
Memory Dump Analysis Anthology, Volume 3
First Fault Software Problem Solving: A Guide for Engineers, Managers and Users
x64 Windows Debugging: Practical Foundations
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Windows Debugging: Practical Foundations
DLL List Landscape: The Art from Computer Memory Space
Dumps, Bugs and Debugging Forensics: The Adventures of Dr. Debugalov
WinDbg: A Reference Poster and Learning Cards
Memory Dump Analysis Anthology, Volume 2
Memory Dump Analysis Anthology, Volume 1
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